Guest Travel Agreement
Guiding care, and confidence — the foundation of every Epicurean Voyage
Welcome
Welcome to Epicurean Voyages. We are honored to craft your journey and look forward to sharing an experience of culture, cuisine, and discovery with you. These Terms and Conditions (the "Guest Travel Agreement") form the legal contract between you and Epicurean Voyages LLC ("we," "us," or "our"). By confirming a booking, you ("you" or "your") agree to these terms on. behalf of yourself and all individuals traveling under your reservation.
This agreement is designed to offer transparency, protect both parties, and uphold the integrity of every journey we create. Our goal is for you to feel fully informed and at ease so you can focus on what matters most: an enriching, memorable experience.
Accuracy of Itineraries & Services
We honor our promises yet travel, by nature, carries a rhythm of change.
Each itinerary is thoughtfully composed to reflect the essence of your journey. While we strive to maintain every detail as presented, circumstances beyond our control-weather, partner availability, or local requirements may at times require adjustment. In such moments, we substitute experiences of equal or greater quality and inform you promptly. Your comfort, confidence, and enjoyment remain our highest priorities.
Acceptance of Risk
Your journey may include optional experiences such as hiking, horseback riding, boating, or visits to remote areas. By choosing to participate, you acknowledge and accept these inherent risks. We collaborate only with trusted partners and guides who uphold recognized safety standards. Participation is always voluntary; if something feels unsuitable, you are under no obligation to take part.
Health Advisory: Travelers are responsible for meeting all current entry, vaccination, or health requirements in effect at the time of travel. Epicurean Voyages LLC is not liable for costs or disruptions arising from changing health regulations.
Limits of Responsibility
Epicurean Voyages LLC, organized by Jessica Ortiz, acts solely as an agent on your behalf in arranging and facilitating travel services with independent third-party suppliers including hotels, airlines, rail operators, restaurants, ground transportation providers, and local tour operators. These partners operate independently and are not owned, managed, or controlled by Epicurean Voyages LLC. Accordingly, we cannot accept responsibility for any acts, omissions, delays, losses, injuries, damages, or service disruptions caused by these third parties. Even so, we remain committed to advocating on your behalf should unexpected issues arise.
Unused Services: No refunds or credits will be issued for itinerary elements voluntarily missed, including meals, accommodations, or activities.
Force Majeure
We are dedicated to maintaining the integrity of your journey. Yet certain events - nature's whims or global disruptions may lie beyond our control. Natural disasters, severe weather, health emergencies, strikes, transportation disruptions, or governmental actions may necessitate modification or delay. We will communicate transparently and act with diligence to mitigate impact while maintaining your safety and comfort.
Travel Insurance
We strongly recommend obtaining comprehensive travel insurance before departure. A well-rounded policy protects against unforeseen events such as trip cancellation or interruption, medical emergencies, delays, personal liability, and lost or delayed luggage. Epicurean Voyages LLC partners with Berkshire Hathaway and Seven Corners to provide curated recommendations, though we are not licensed insurance agents. Review each policy's benefits and exclusions carefully, and consider purchasing coverage at the time of booking to ensure eligibility for pre-existing condition waivers and CFAR options where available.
Health & Safety
Your well-being is central to our philosophy. Please share relevant medical conditions, allergies, or dietary needs during booking so we may coordinate thoughtful accommodations with our partners. Bring necessary medications and consult your healthcare provider before departure if you have specific concerns. While we facilitate care with diligence, each traveler remains responsible for managing personal health throughout the journey.
Traveler Documentation
It is your responsibility to ensure all travel documents passports, visas, vaccination certificates, and entry requirements are valid and in order. Epicurean Voyages LLC cannot accept liability for delays, denied entry, or additional costs caused by incomplete, expired, or invalid documentation.
Group Travel Expectations
Every Epicurean Voyage thrives on a spirit of respect and cultural appreciation. By joining, you agree to conduct yourself with courtesy and cooperation toward fellow travelers, guides, and hosts. This shared ethos ensures a graceful and inclusive atmosphere throughout your journey.
Our Guest Charter
This Charter reflects the shared values that make every Epicurean Voyage a harmonious expression of culture, respect, and artistry. By joining an Epicurean Voyages journey, you agree to uphold the following standards:
Behavior
Treat fellow guests, guides, instructors, and hospitality staff, including those at wineries, restaurants, and hotels, with courtesy and respect. Discrimination, harassment, or any disruptive behavior will not be tolerated.
Punctuality
Be ready and on time for all scheduled activities. Our winegrowers chefs, and hosts generously dedicate their time to our visits, and we honor their hospitality by arriving promptly and respecting their schedules.
Engagement
Listen attentively during presentations, tours, and tastings. Refrain from side conversations or phone use during these moments so that all guests may fully enjoy and benefit from the experience.
Participation
Contribute thoughtfully to group discussions by asking relevant questions, sharing insights, and allowing space for others to engage.
Education
To enrich your journey, we recommend familiarizing yourself with the region's historical, cultural, and culinary heritage before departure. Depending on the itinerary, curated resources may be provided to foster a shared foundation of knowledge and appreciation among guests.
Dress Code
Smart-casual attire and comfortable walking shoes are recommended for winery visits, meals, and cultural site tours, unless otherwise specified in your itinerary. Choose attire that reflects respect for both our hosts and the occasion.
Alcohol Consumption
Enjoy the region's exceptional wines and culinary pairings responsibly and in moderation. Mindful consumption allows everyone to participate fully in early starts, tastings, and cultural experiences, while fostering an atmosphere of enjoyment and mutual respect.
Scent-Free Environment
To preserve the integrity of wine tastings and respect fellow guests, refrain from wearing perfumes, colognes, or strongly scented products during sensory-focused activities. Such scents can interfere with the olfactory experience that is essential to tasting.
Mobile Phone Etiquette
To maintain a focused and respectful environment, silence your phone during group activities. If you need to take a call, step away discreetly to avoid disrupting the experience for others.
Respect for Local Culture
Approach each destination with curiosity, humility, and respect. Be mindful of local customs, language, and traditions. Cultural awareness enriches your journey and fosters meaningful connections with our hosts.
Respect for Partners
Our journeys are built on trusted relationships with winemakers, chefs, artisans, hoteliers, and local hosts. Guests are asked to honor these relationships by treating our partners with courtesy and respect. Out of consideration, any private arrangements outside the scope of the journey should be coordinated through Epicurean Voyages. These valued partnerships are what make each Epicurean Voyage authentic and memorable.
Es Puro Arte - this is the spirit of Epicurean Voyages.
Environmental Responsibility
We are guests in beautiful and sensitive environments. Protect the landscapes, vineyards, and heritage sites we visit by disposing of waste properly and following local environmental guidelines.
Photography Etiquette
Always ask permission before photographing individuals, private spaces, or culturally sensitive sites. Some venues may have restrictions; observe them with discretion and respect.
Smoking
Smoking is not permitted during group activities or inside venues.
Use designated smoking areas, away from group settings, and follow local regulations.
Group Consideration
A spirit of mutual respect enhances every journey. Be mindful of shared spaces, practice patience, and contribute to a positive, inclusive group dynamic that supports all guests.
No Solicitation
Epicurean Voyages journeys are non-commercial experiences.
Guests must refrain from promoting, marketing, or selling personal products or services during the journey. Our focus is on collective learning, shared discovery, and cultural immersion.
Safety
Your safety is of the utmost importance. Follow all safety guidelines provided by the tour manager, venue staff, or activity leaders. If you have health conditions, allergies, or dietary restrictions, inform us in advance so we may make reasonable accommodations.
Concerns
We are committed to resolving issues promptly and professionally. If concerns arise during the journey, bring them to the attention of the tour manager promptly and respectfully. Timely, constructive communication enables us to support your experience in the best possible way.
Confidentiality & Privacy
Respect the privacy of fellow guests and hosts. Personal information, conversations, or moments shared during the journey should not be disclosed publicly without the individual's consent. Discretion is a cornerstone of the Epicurean Voyages experience.
Alcohol & Transportation
For safety reasons, open bottles or alcohol consumption are not permitted during group transportation.
Children & Minors
Our journeys are designed primarily for adult travelers. Guests under 18 must be accompanied by a parent or legal guardian, who assumes responsibility for their participation, safety, and conduct. Certain activities may not be suitable for minors and remain subject to the discretion of Epicurean Voyages LLC and its partners.
Non-Compliance
Failure to comply with this Code of Conduct may result in a verbal warning. Serious or repeated violations may lead to removal from the journey without refund and may affect eligibility for future bookings. Epicurean Voyages LLC reserves the right to deny participation to individuals with a history of misconduct or prior violations of these standards.
Special Requests
We gladly consider special requests dietary preferences, room configurations, or mobility accommodations and coordinate with our partners to fulfill them wherever possible. While we make every effort to meet these requests, availability cannot be guaranteed and remains subject to third-party discretion.
Traveler Substitution: Reservation transfers may be requested up to 60 days before departure, subject to approval and supplier policies.
Payment Terms
A non-refundable deposit of 30% of the total trip cost is required to confirm your reservation. The remaining balance is due 90 days prior to departure, unless otherwise stated in your confirmation. Payments may be made by credit card, bank transfer, or other approved methods. Late payments may result in cancellation with applicable penalties.
Currency & Disputes: All prices are quoted in U.S. Dollars (USD). Disputes regarding payments or refunds must first be addressed directly with Epicurean Voyages LLC prior to any external claim or chargeback.
Refund & Cancellation Policy
Our itineraries are handcrafted and confirmed with our partners well in advance; flexibility ensures fairness to all involved.
- 61+ days: up to 50% of balance paid (excluding deposit).
- 31-60 days: up to 25% of balance paid (excluding deposit).
- 30 days or fewer: non-refundable.
Refunds depend on the recoverability of supplier costs and are typically processed within 10-15 business days.
Future Travel Credit
In certain circumstances, and at our discretion, we may offer a non-transferable travel credit valid for up to 12 months from the original travel date. Credits are subject to availability and supplier terms and may be applied toward rescheduling your journey or booking a new experience.
Legal Notices & Jurisdiction
Notices from Epicurean Voyages LLC to you may be posted on our website and deemed delivered within thirty (30) days of posting. Notices to us must be submitted in writing to:
Epicurean Voyages LLC
252 Daniel Webster Highway, Suite 1277
Nashua, NH 03062
This agreement is governed by the laws of the State of New Hampshire. Any disputes shall be subject to the exclusive jurisdiction of its state and federal courts.
Severability & Entire Agreement: If any provision is found invalid, the remaining provisions remain in full effect. This document constitutes the entire agreement and supersedes prior communications.
Data Protection: Personal data collected for your booking will be processed in accordance with our Privacy Policy.
Client Acknowledgment
By confirming a booking and submitting payment, you acknowledge that you have read, understood, and agreed to the terms of this Guest Travel Agreement, including the Epicurean Voyages Guest Charter.
Contact Us
Jessica Ortiz
Founder, Epicurean Voyages LLC
252 Daniel Webster Highway, Suite 1277
Nashua, NH 03062
(617) 937-9087
taste@epicureanvoyages.com
The Art of Travel, Prepared
This guide is your quiet companion — a reflection of the artistry, intention, and grace that define every Epicurean Voyage.
Each journey is crafted with care and precision, from curated experiences to effortless logistics. Within these pages, you’ll find thoughtful details to help you travel with confidence, ease, and quiet anticipation — ensuring your journey unfolds as beautifully as it begins.
Before You Travel
Preparation as ritual — the calm before discovery.
What travel documents do I need?
A valid passport is required for entry into Spain and must remain valid for at least six months beyond your return date.
Most travelers from the United States, Canada, the United Kingdom, and the European Union may enter Spain visa‑free for stays of up to 90 days within 180 days.
If a visa or travel authorization — such as ETIAS (launching soon) — is required, it is each traveler’s responsibility to secure it before departure.
Epicurean Voyages can provide general guidance but cannot assume responsibility for incomplete, expired, or invalid documentation.
We strongly recommend comprehensive travel insurance that includes medical coverage, trip interruption, and luggage protection. For additional details on coverage recommendations, please see the Guest Travel Agreement.
When should I book my flights?
Reserve your international flights at least 90 days in advance and share your itinerary once it's confirmed so that we can coordinate every detail with ease.
Should you wish to arrive early or extend your stay, our team can assist with pre- or post-journey arrangements and additional nights upon request — ensuring a seamless continuation of your time in Spain.
Which airports should I fly into?
Spain is exceptionally well-connected by air. Madrid (MAD) and Barcelona (BCN) serve as the principal international gateways. At the same time, regional airports such as Málaga (AGP) in Andalusia, Bilbao (BIO) in the Basque Country, and Palma de Mallorca (PMI) in the Balearic Islands provide effortless access to other regions.
Regional airports may also be arranged for charter or connecting flights upon request. Private transfers and Spain’s renowned high-speed rail network, Renfe, ensure smooth connections throughout your journey.
What is the currency in Spain?
Spain uses the Euro (€). Credit and debit cards are widely accepted, though smaller markets, family-run restaurants, and rural establishments may prefer cash. ATMs are available in all major towns and cities.
Foreign cards are easily used at most ATMs and shops, though you may wish to notify your bank before traveling. Gratuities are always appreciated but never obligatory — a reflection of Spain’s gracious hospitality rather than an expectation.
What time zone does Spain observe?
Spain operates on Central European Time (CET) and observes Daylight Saving Time (CEST) from the last Sunday in March to the last Sunday in October.
CET: UTC + 1
CEST: UTC + 2 (late March – late October)
Expect bright Mediterranean light year-round — mornings crisp, afternoons generous with sun.
When is the best time to visit?
Spain is a year-round destination — each season unfolding with its own light, rhythm, and charm.
Spring (March–May)
Mild and fragrant, ideal for cultural touring, garden strolls, and vineyard walks.
Summer (June–August)
Warm to hot, especially in Andalusia — best for northern Spain, mountain retreats, and coastal escapes.
Autumn (September–November)
Golden landscapes, gentle temperatures, and lively festivals bring a graceful calm after summer.
Winter (December–February)
Cool in the north, mild and sunlit in the south and islands — perfect for festive markets, skiing in the Sierra Nevada, or warm retreats in the Canary Islands.
Best Destinations by Season
Spring: Andalusia, Madrid, Córdoba, Seville, Ronda, La Rioja
Summer: San Sebastián, Bilbao, Picos de Europa, Galicia, Balearic Islands
Autumn: Andalusia, Ribera del Duero, Valencia, Basque Country
Winter: Granada, Málaga, Canary Islands, Madrid (holiday season)
For the most rewarding experience, Andalusia glows in spring and autumn, the north flourishes in summer, and the Canary Islands welcome travelers year‑round. Andalusia enjoys more than 300 days of sunshine each year, while Galicia and the Basque Country remain lush and temperate — a refreshing contrast within Spain’s diverse tapestry.
When does Spain celebrate?
Spain’s calendar is alive with celebration — a reflection of deep traditions, regional pride, and a joyful sense of community. From national holidays to local fiestas, each occasion embodies the country’s spirit of connection and joy.
National Holidays
January 1: New Year’s Day
January 6: Epiphany (Three Kings’ Day)
Easter Week: March / April (varies annually)
May 1: Labor Day
August 15: Assumption of Mary
October 12: National Day of Spain
November 1: All Saints’ Day
December 6: Constitution Day
December 25: Christmas Day
Iconic Festivals
Seville’s Feria de Abril, Valencia’s Las Fallas, Pamplona’s San Fermín, Barcelona’s La Mercè, and La Tomatina in Buñol — alongside Carnival celebrations that fill cities and islands with color and music.
Regional Highlights
Andalusia celebrates the solemn artistry of Semana Santa processions and the joyful rhythm of its spring fairs. Galicia honors its Celtic roots with the Festas do Apóstolo in Santiago de Compostela. La Rioja comes alive with the Batalla del Vino wine fight, while the Canary Islands dazzle with Carnival parades that rival Rio’s vibrancy. In Catalonia, the human towers of Castellers rise skyward — symbols of balance, strength, and unity.
Throughout the year, every province celebrates its own saints, harvests, and traditions — a living mosaic of devotion and joy that makes Spain’s cultural calendar an endless invitation to return.
What language is spoken?
Spanish (Castellano) is the national language, while Catalan, Basque, and Galician are also spoken across their respective regions — each reflecting Spain’s rich cultural identity.
English is widely understood in hotels, restaurants, and major cities, though less so in small towns or rural areas. A few Spanish phrases — even simple greetings — are always appreciated and are often met with a smile and genuine warmth.
Are children welcome?
Our journeys are designed primarily for adult travelers. However, children aged 12 and above are welcome on select itineraries.
For families, Private Commissions may be tailored to include experiences thoughtfully curated for younger guests.
What practical comforts should I expect?
Connectivity and comfort are effortless throughout Spain. Wi-Fi is widely available in hotels and cafés; for seamless service, consider activating an international data plan or arranging a local eSIM before you travel.
Electrical outlets use Type C and Type F plugs (230 V, 50 Hz). Travelers from North America will need an adapter and, for select devices, a voltage converter — though most modern electronics are dual-voltage and compatible with an adapter alone.
During Your Journey
Ease, rhythm, and presence — experiencing Spain with purpose and grace.
How can I move with Spain’s rhythm — gracefully and unhurried?
Flow with the day. Spain moves at a measured pace — one of savoring rather than rushing. Meals linger, afternoons slow, and moments in between are meant to be enjoyed.
Embrace local timing. Lunch unfolds mid-afternoon, often around 2:00 p.m. (14:00), and dinner rarely begins before 8:00 p.m. (20:00). Sundays are devoted to rest, family, and the quiet art of doing little. In smaller towns, siesta hours 2:00–5:00 p.m. (14:00–17:00) remain cherished — an invitation to pause.
Travel with grace. Whether walking through markets, tasting wines, or meeting artisans, move with calm curiosity. Conversation and connection take precedence over the clock — time in Spain flows gently, and presence is valued more than haste.
Notice the artistry in everyday life. From morning espresso rituals to evening paseos, Spain’s rhythm moves with elegance and quiet joy. We invite you to travel as locals live — patiently, with presence, and with delight in every detail.
And the art of sobremesa — lingering at the table in good company — endures as one of Spain’s most beautiful rituals of connection and joy.
Cultural Etiquette
Politeness in Spain is often expressed through warmth — eye contact, humor, and sincere greetings, often a handshake or dos besos (two kisses). Punctuality is appreciated, but flexibility is a virtue.
Language flows, too. Spanish (Castellano) is spoken nationwide, with regional languages — Catalan, Basque (Euskara), and Galician — enriching each community’s voice. English is understood in most hospitality settings, yet learning a few words — a greeting (“hola”) and a thank you (“gracias”) — is always warmly received.
Tipping in Spain is discretionary yet always appreciated — a gesture of gratitude rather than obligation.
Restaurants: 5–10% for exceptional service.
Hotels: €1–2 per bag for porters; €5–10 for housekeeping (per stay).
Drivers & Guides: Offered at the guest’s discretion upon completion of service.
How will we travel within Spain?
Spain offers effortless connectivity through its world-class rail network, Renfe, which operates AVE high-speed trains linking Madrid, Barcelona, Seville, Córdoba, and beyond with comfort and precision.
Regional trains, private transfers, and hosted vehicles provide seamless access to smaller towns, wine regions, and countryside estates. For more remote areas, a private car hire may be recommended to ensure flexibility and ease of travel.
Luggage assistance is arranged throughout to ensure a seamless journey.
How do payments work?
Spain’s official currency is the Euro (€). Credit and debit cards are widely accepted in cities, hotels, and restaurants, though smaller boutiques and family-run establishments may not accept American Express.
Carrying a small amount of cash is recommended for minor purchases, gratuities, or visits to rural areas — ATMs (cajeros automáticos) are readily available throughout the country. Contactless payment (pago sin contacto) is accepted almost everywhere, and digital wallets such as Apple Pay and Google Pay are commonly used.
How can I stay connected while in Spain?
Wi-Fi is available in hotels, cafés, and public spaces. Wi‑Fi is widely available in hotels, cafés, and public spaces. For extended stays, local SIM cards and eSIMs offer reliable nationwide coverage, and international roaming works well with most providers.
Spain’s rhythm invites both connection and pause — staying in touch while savoring the moments that unfold offline.
What should I know about health and safety?
Spain offers an excellent standard of healthcare, and no special vaccinations are required for entry. We recommend bringing personal medications in their original packaging and carrying prescriptions in your hand luggage.
Pharmacies (farmacias) are widely available and easily recognized by their green cross signage. If you have medical conditions, allergies, or dietary requirements, please inform Epicurean Voyages in advance so we may coordinate any special arrangements with our trusted partners.
Spain is among Europe’s safest destinations. Standard precautions apply — keep valuables secure, remain mindful in crowded areas, and use hotel safes when available. Your local hosts and guides will always provide contextual guidance and support throughout your journey.
Water & Hydration. Tap water in Spain is generally safe to drink, though many prefer bottled or filtered water for taste. Stay comfortably hydrated during warmer months and outdoor excursions.
Comprehensive travel insurance with medical coverage is strongly advised. For urgent assistance, dial 112 from any phone within Spain — the national emergency number.
Additional Guidance
What should I pack?
Think elegant ease over excess. Smart-casual attire suits most occasions, with comfort and refinement as your guiding notes.
Pack with intention — what you bring should serve both comfort and beauty. Spain’s rhythm invites natural fabrics, layered textures, and attire that moves effortlessly from day to evening.
The Art of Packing — The Epicurean Way
Refined-Casual by day. Elevated Smart-Casual by night.
Refined‑Casual embodies the effortless sophistication at the heart of The Epicurean Way. It’s relaxed yet intentional — elegance that feels lived-in, never styled. Soft linens, cottons, and silks in sun-washed hues and tailored ease that moves with the day — perfect for vineyard walks, market visits, and long sobremesas that stretch into golden afternoons.
Smart‑Casual carries the same spirit, with a touch more polish for evenings and private salons. Think structured silhouettes, refined fabrics, and deeper tones — attire that feels composed yet unforced. A silk blouse with tailored trousers; a lightweight blazer over linen; shoes that balance comfort with grace.
Practical Notes
- Comfortable walking shoes for cobblestones and countryside paths.
- Light layers for shifting temperatures, especially in spring and autumn
- A scarf or lightweight jacket for cool evenings and air-conditioned interiors
- Sun protection — hat, sunglasses, and sunscreen
- A small day bag for excursions
- Refined-casual attire for wine tastings and rural estates
- Smart-casual attire for Michelin-starred dining or special evenings
Checked luggage restrictions vary by airline; a soft‑shell suitcase travels gracefully through boutique accommodations. We encourage mindful packing—fewer, better pieces and reusable items that reflect care for Spain’s landscapes.
What level of activity is involved?
Our journeys are designed to be enriching rather than strenuous. Most experiences include gentle walks, vineyard visits, and cultural explorations enjoyed at a relaxed pace.
Some locations may feature cobblestone streets, stairs, or uneven terrain. Please share any mobility considerations in advance so we may advise on suitability and arrange accommodations wherever possible.
Who can I contact in an emergency?
In the unlikely event of an emergency, assistance is readily available through the following contacts:
Emergency Services (Police, Medical, Fire): 112
U.S. Embassy — Madrid: +34 91 587 2200
British Embassy — Madrid: +34 91 714 6300
Epicurean Voyages Guest Relations: Details provided in your final travel dossier
After Your Journey
Continuing care — ensuring every detail beyond your voyage is handled with quiet precision.
How do VAT refunds work?
Non-EU guests may claim refunds for eligible purchases of €90 or more made at participating retailers. Request a Tax-Free Form (Global Blue or DIVA) at the point of sale and present it, along with your passport, when departing Spain.
Refund validation desks are located at most international airports.
Can you help ship purchases home?
Yes — we can assist in arranging insured, climate-safe shipping for wine, ceramics, and artisanal goods through our trusted couriers. While all shipments are handled with care to ensure your treasures arrive safely, transport and delivery are managed directly by the carrier under their insurance and handling terms.
Anything to note about insurance after travel?
If you’ve purchased travel insurance, please retain all receipts and confirmations for any eligible claims. Our team can provide official documentation or letters of support upon request from your insurer, ensuring your post-travel details are handled smoothly and with care.
Every journey leaves its imprint. We invite you to share reflections, photographs, or memories — continuing the dialogue of discovery and connection.
Travel beautifully, travel prepared — the Epicurean Way.
Es Puro Arte.